Goki Release Notes
Cannot Open Reservation Card (Traveler Profile)
In this article, you will learn what it means when a reservation cannot be opened.
Clickable and not Clickable Names
When searching for a reservation and the name of the traveler is clickable, It means the guest has a Goki account.
When searching for a reservation and the name is not clickable, it means the guest is not registered at Goki.
The difference is shown below.
You should be able to open the guest profile by clicking on a guest profile picture or guest name.
Congratulations! Now you know what does it means when the guest's names are not clickable!