Cannot Open Reservation Card (Traveler Profile)

In this article, you will learn what it means when a reservation cannot be opened.

Clickable and not Clickable Names 

 

When searching for a reservation and the name of the traveler is clickable, It means the guest has a Goki account.

When searching for a reservation and the name is not clickable, it means the guest is not registered at Goki.

The difference is shown below. 

  

travelers-with-and-without-goki-profiles-on-dashboard.gif  

  

Note:

You should be able to open the guest profile by clicking on a guest profile picture or guest name. 

 

Congratulations! Now you know what does it means when the guest's names are not clickable!