Gboard

You can find all the detailed guide articles on Gboard in this section.

39 articles in this collection
Written by Mariam G, mahdiye hosseiny, and Parsa Mazaheri

Get Started with Gboard

Step 1 - Accessing Gboard

How to sign up to Gboard (Goki Dashboard), sign in, recover password.

Written by Mariam G
Updated over a week ago

Step 2 - Gboard Sections & Menu Explained

An overview of all sections and items you see on your Gboard on your first log-in.

Written by Mariam G
Updated over a week ago

Step 3 - Complete Your Property Profile

In order to use Goki, you must complete your property profiles and adjust the settings.

Written by Mariam G
Updated over a week ago

Step 4 - Account Types

Some Goki behaviours might be different based on your account type.

Written by Mariam G
Updated over a week ago

Step 5 - Connect to Other Systems

Connect Goki to other systems including PMS, Mail providers, and more.

Written by Mariam G
Updated over a week ago

Step 6 - Create Rooms & Beds on Gboard

How to manage rooms & beds on Gboard and connect them to your PMS.

Written by Mariam G
Updated over a week ago

Step 7 - Autopilot

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Step 8 - Invite Colleagues

Invite your teammates, create groups, and set their permissions.

Written by Mariam G
Updated over a week ago

Step 9 - Troubleshooting

Goki is trying to automate a very complicated process and give you the option to customize it.

Written by Mariam G
Updated over a week ago

Marketplace

Mews + Goki

Automate key generation, check-in, and more with Mews + Goki integration.

Written by Mariam G
Updated over a week ago

Cloudbeds + Goki

Automate key generation, check-in, and more with Cloudbeds + Goki integration.

Written by Mariam G
Updated over a week ago

Mailchimp + Goki

The Mailchimp integration within Goki Marketplace lets you customize your emails for a better communication with your guests.

Written by Mariam G
Updated over a week ago

Counter + Goki

Automate key generation, check-in, and more with Counter + Goki integration.

Written by Mariam G
Updated over a week ago

GuestPoint + Goki

Automate key generation, check-in, and more with GuestPoint + Goki integration.

Written by Mariam G
Updated over a week ago

Autopilot

Autopilot

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Create an Autopilot/Periodic

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Generate/Change Access Automation

In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation.

Written by Mariam G
Updated over a week ago

Reservation Assigned(Detected) Email or Notification

In this article we'll be covering the automation dedicated to sending automatically generated PINs to travelers.

Written by Mariam G
Updated over a week ago

Date Changes and Extend the Stay Email or Notification

Notify travelers about reservation Date Changes and generate revenue by Extend Stay.

Written by Mariam G
Updated over a week ago

Communicate with Guests and Increase your Rating (Shout-Outs & Sentiment Tracking)

Communicate with guest by sending Shout-outs and ask them about their stay.

Written by Mariam G
Updated over a week ago

Reservations & Guests

Guest Profiles & Functionalities

An overview of Guest Profile on Gboard and its different functionalities.

Written by Mariam G
Updated over a week ago

Reservations on Gboard

In this article we will be going through the Gboard Reservation system, Reservation drawers, Changelog, and all the coexisting features.

Written by Parsa Mazaheri
Updated over a week ago

Rooms

Common area in Gboard

Create common area in dashboard

Written by mahdiye hosseiny
Updated over a week ago

Rooms Settings

In this article, we will be going through rooms settings and how to manage them.

Written by Mariam G
Updated over a week ago

PINs on G-board

In this article, we will be going through PIN types and their functionalities on G-board.

Written by Mariam G
Updated over a week ago

Teams

Invite Team Members

Invite your teammates and let them access your GBoard and Spaces app.

Written by Mariam G
Updated over a week ago

User Types

There are 3 user types (owner, admin, staff) with different permission levels for your property.

Written by Mariam G
Updated over a week ago

Groups (Permission Groups)

Create groups (Permission Groups) for your staff members to manage their permissions.

Written by Mariam G
Updated over a week ago

Permissions

Set what your team member can do or see on Gboard and Spaces app.

Written by Mariam G
Updated over a week ago

Time Shifts

You can limit your staff access to Gboard and Spaces app during certain hours.

Written by Mariam G
Updated over a week ago

Communication

Notifications

Push notifications to show up on guests' phones and stay in contact with them.

Written by Mariam G
Updated over a week ago

Shout-Out

Communicate with the guests by sending any kind of notifications to them.

Written by Mariam G
Updated over a week ago

Chat with the Guests

Speak directly to the guests by sending messages to them.

Written by Mariam G
Updated over a week ago

Activities

Activities

You can create different activity types: paid, free, limited seats, repeating and more

Written by Mariam G
Updated over a week ago

City Suggestions

Use city suggestions to inspire travelers in your city and drive more traffic to your property.

Written by Mariam G
Updated over a week ago

Accounting

Accounting Overview

With Goki's accounting feature you can keep on top of your property's financial records.

Written by Mariam G
Updated over a week ago

Subscriptions and Invoices

Stay on top of your expenses and learn about Goki Subscription and Invoices.

Written by Mariam G
Updated over a week ago

Set-up Bank Account

We transfer your revenue to this account at the end of each month. In this article you will learn how to set it up.

Written by mahdiye hosseiny
Updated over a week ago

Payouts and Transactions

In this article we'll go through the payouts procedures and transactions from the Goki side.

Written by Mariam G
Updated over a week ago