Gboard

Step 1 - Accessing Gboard

How to sign up to Gboard (Goki Dashboard), sign in, recover password.

Written by Mariam G
Updated this week

Step 2 - Gboard Sections & Menu Explained

An overview of all sections and items you see on your Gboard on your first log-in.

Written by Mariam G
Updated over a week ago

Step 3 - Complete Your Property Profile

In order to use Goki, you must complete your property profiles and adjust the settings.

Written by Mariam G
Updated this week

Step 4 - Account Types

Some Goki behaviours might be different based on your account type.

Written by Mariam G
Updated this week

Step 5 - Connect to Other Systems

Connect Goki to other systems including PMS, Mail providers, and more.

Written by Mariam G
Updated this week

Step 6 - Create Rooms & Beds on Gboard

How to manage rooms & beds on Gboard and connect them to your PMS.

Written by Mariam G
Updated over a week ago

Step 7 - Autopilot

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Step 8 - Invite Colleagues

Invite your teammates, create groups, and set their permissions.

Written by Mariam G
Updated this week

Step 9 - Troubleshooting

Goki is trying to automate a very complicated process and give you the option to customize it.

Written by Mariam G
Updated over a week ago

Have the web app link as a variable in the template

Set the web app link in the email, SMS, notification.

Written by Mariam G
Updated this week

Mailgun + Goki

With Mailgun integration, you can use your preferred address for sending emails to travellers and customize Goki email templates.

Written by Mariam G
Updated over a week ago

Booking Factory + Goki

Automate key generation, check-in, and more with Booking Factory + Goki integration.

Written by Mariam G
Updated over a week ago

Goki + Infoden (RMS)

Automate key generation, check-in, and more with Infoden (RMS) + Goki integration.

Written by Mariam G
Updated over a week ago

Goki + WebRezPro

Automate key generation, check-in, and more with Webrezpro + Goki integration.

Written by Mariam G
Updated over a week ago

Resly + Goki

Automate key generation, check-in, and more with Resly + Goki integration.

Written by Mariam G
Updated over a week ago

Preno + Goki

Automate key generation, check-in, and more with Preno + Goki integration.

Written by Mariam G
Updated over a week ago

Mews + Goki

Automate key generation, check-in, and more with Mews + Goki integration.

Written by Mariam G
Updated over a week ago

Cloudbeds + Goki

Automate key generation, check-in, and more with Cloudbeds + Goki integration.

Written by Mariam G
Updated over a week ago

Mailchimp + Goki

The Mailchimp integration within Goki Marketplace lets you customize your emails for a better communication with your guests.

Written by Mariam G
Updated over a week ago

Counter + Goki

Automate key generation, check-in, and more with Counter + Goki integration.

Written by Mariam G
Updated over a week ago

Twilio + Goki

Automate sending an SMS for PINs instead of email

Written by Mariam G
Updated over a week ago

GuestPoint + Goki

Automate key generation, check-in, and more with GuestPoint + Goki integration.

Written by Mariam G
Updated over a week ago

GuestCentrix + Goki

Automate key generation, check-in, and more with GuestCentrix + Goki integration.

Written by Mariam G
Updated over a week ago

Optimize third-party webhooks logic

In this article we will see how Goki tries to deliver the third-party webhooks 100 times for up to three days.

Written by Mariam G
Updated over a week ago

Change Access Automation

In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation with changed access.

Written by Mariam G
Updated over a week ago

Generate Access/Send PIN email/Schedule Automation

In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation.

Written by Mariam G
Updated over a week ago

Autopilot

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Create an Autopilot/Periodic

Automate and customize your workflow and guest experience by Autopilot.

Written by Mariam G
Updated over a week ago

Date Changes and Extend the Stay Email or Notification

Notify travelers about reservation Date Changes and generate revenue by Extend Stay.

Written by Mariam G
Updated over a week ago

Reservation Assigned (Detected) Email or Notification

In this article we'll be covering the automation dedicated to sending automatically generated PINs to travelers.

Written by Mariam G
Updated over a week ago

Communicate with Guests and Increase your Rating (Shout-Outs & Sentiment Tracking)

Communicate with guest by sending Shout-outs and ask them about their stay.

Written by Mariam G
Updated over a week ago

Batch upload reservations

Upload the reservations via Gboard

Written by Pikria Kereselidze
Updated over a week ago

Guest Profiles & Functionalities

An overview of Guest Profile on Gboard and its different functionalities.

Written by Mariam G
Updated over a week ago

Reservations on Gboard

In this article we will be going through the Gboard Reservation system, Reservation drawers, Changelog, and all the coexisting features.

Written by Charly Garske
Updated over a week ago

Late check-out

In this Article you will learn how to extend check-out time for the Guest.

Written by Pikria Kereselidze
Updated over a week ago

Book Directly via Goki

Settings which is needed to book your property via Goki

Written by Mariam G
Updated this week

Reservations from different domains (booking.com)

Guests with booking.com email will receive the PIN email clearly.

Written by Mariam G
Updated over a week ago

Common Areas on Gboard

In this article we're going through all the functions in Common Areas section on the Gboard.

Written by Mariam G
Updated over a week ago

Rooms Settings

In this article, we will be going through rooms settings and how to manage them.

Written by Mariam G
Updated over a week ago

PINs on G-board

In this article, we will be going through PIN types and their functionalities on G-board.

Written by Mariam G
Updated over a week ago

Invite Team Members

Invite your teammates and let them access your GBoard and Spaces app.

Written by Mariam G
Updated over a week ago

User Types

There are 3 user types (owner, admin, staff) with different permission levels for your property.

Written by Mariam G
Updated over a week ago

Groups (Permission Groups)

Create groups (Permission Groups) for your staff members to manage their permissions.

Written by Mariam G
Updated over a week ago

Permissions

Set what your team member can do or see on Gboard and Spaces app.

Written by Mariam G
Updated over a week ago

Time Shifts

You can limit your staff access to Gboard and Spaces app during certain hours.

Written by Mariam G
Updated over a week ago

Resend PIN email

In this article you will learn how to resend PIN email to the main guest or to the companion or any other email the guest has asked.

Written by Mariam G
Updated over a week ago

Reservation Drawer - Manage Reservations

In this article you will learn how to manage reservations.

Written by Mariam G
Updated over a week ago

Notifications

Push notifications to show up on guests' phones and stay in contact with them.

Written by Mariam G
Updated over a week ago

Shout-Out

Communicate with the guests by sending any kind of notifications to them.

Written by Mariam G
Updated over a week ago

Chat with the Guests (Gboard)

Speak directly to the guests by sending messages to them.

Written by Mariam G
Updated over a week ago

Activities

You can create different activity types: paid, free, limited seats, repeating and more

Written by Mariam G
Updated this week

City Suggestions

Use city suggestions to inspire travelers in your city and drive more traffic to your property.

Written by Mariam G
Updated this week

Goki Pay: Payment Links & Creation of Payable Links

With the "Goki Pay" feature, you can create a payment link manually from the Gboard.

Written by Pikria Kereselidze
Updated over a week ago

Accounting Overview

With Goki's accounting feature you can keep on top of your property's financial records.

Written by Mariam G
Updated over a week ago

Subscriptions and Invoices

Stay on top of your expenses and learn about Goki Subscription and Invoices.

Written by Mariam G
Updated over a week ago

Set-up Bank Account

We transfer your revenue to this account at the end of each month. In this article you will learn how to set it up.

Written by Mariam G
Updated over a week ago

Payouts and Transactions

In this article we'll go through the payouts procedures and transactions from the Goki side.

Written by Mariam G
Updated over a week ago

Property Groups

See how your other properties in your group is promoted

Written by Mariam G
Updated over a week ago

Using PMS reservation time for access

Goki provided an option to use your PMS arrival/departure & PINs will be generated based on this time

Written by Mariam G
Updated over a week ago