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Gboard
You can find all the detailed guide articles on Gboard in this section.
59 articles in this collection
Written by
Mariam G,
Charly Garske,
and
Pikria Kereselidze
Get Started with Gboard
Step 1 - Accessing Gboard
How to sign up to Gboard (Goki Dashboard), sign in, recover password.
Written by
Mariam G
Updated this week
Step 2 - Gboard Sections & Menu Explained
An overview of all sections and items you see on your Gboard on your first log-in.
Written by
Mariam G
Updated over a week ago
Step 3 - Complete Your Property Profile
In order to use Goki, you must complete your property profiles and adjust the settings.
Written by
Mariam G
Updated this week
Step 4 - Account Types
Some Goki behaviours might be different based on your account type.
Written by
Mariam G
Updated this week
Step 5 - Connect to Other Systems
Connect Goki to other systems including PMS, Mail providers, and more.
Written by
Mariam G
Updated this week
Step 6 - Create Rooms & Beds on Gboard
How to manage rooms & beds on Gboard and connect them to your PMS.
Written by
Mariam G
Updated over a week ago
Step 7 - Autopilot
Automate and customize your workflow and guest experience by Autopilot.
Written by
Mariam G
Updated over a week ago
Step 8 - Invite Colleagues
Invite your teammates, create groups, and set their permissions.
Written by
Mariam G
Updated this week
Step 9 - Troubleshooting
Goki is trying to automate a very complicated process and give you the option to customize it.
Written by
Mariam G
Updated over a week ago
Have the web app link as a variable in the template
Set the web app link in the email, SMS, notification.
Written by
Mariam G
Updated this week
Marketplace
Mailgun + Goki
With Mailgun integration, you can use your preferred address for sending emails to travellers and customize Goki email templates.
Written by
Mariam G
Updated over a week ago
Booking Factory + Goki
Automate key generation, check-in, and more with Booking Factory + Goki integration.
Written by
Mariam G
Updated over a week ago
Goki + Infoden (RMS)
Automate key generation, check-in, and more with Infoden (RMS) + Goki integration.
Written by
Mariam G
Updated over a week ago
Goki + WebRezPro
Automate key generation, check-in, and more with Webrezpro + Goki integration.
Written by
Mariam G
Updated over a week ago
Resly + Goki
Automate key generation, check-in, and more with Resly + Goki integration.
Written by
Mariam G
Updated over a week ago
Preno + Goki
Automate key generation, check-in, and more with Preno + Goki integration.
Written by
Mariam G
Updated over a week ago
Mews + Goki
Automate key generation, check-in, and more with Mews + Goki integration.
Written by
Mariam G
Updated over a week ago
Cloudbeds + Goki
Automate key generation, check-in, and more with Cloudbeds + Goki integration.
Written by
Mariam G
Updated over a week ago
Mailchimp + Goki
The Mailchimp integration within Goki Marketplace lets you customize your emails for a better communication with your guests.
Written by
Mariam G
Updated over a week ago
Counter + Goki
Automate key generation, check-in, and more with Counter + Goki integration.
Written by
Mariam G
Updated over a week ago
Twilio + Goki
Automate sending an SMS for PINs instead of email
Written by
Mariam G
Updated over a week ago
GuestPoint + Goki
Automate key generation, check-in, and more with GuestPoint + Goki integration.
Written by
Mariam G
Updated over a week ago
GuestCentrix + Goki
Automate key generation, check-in, and more with GuestCentrix + Goki integration.
Written by
Mariam G
Updated over a week ago
Optimize third-party webhooks logic
In this article we will see how Goki tries to deliver the third-party webhooks 100 times for up to three days.
Written by
Mariam G
Updated over a week ago
Autopilot
Change Access Automation
In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation with changed access.
Written by
Mariam G
Updated over a week ago
Generate Access/Send PIN email/Schedule Automation
In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation.
Written by
Mariam G
Updated over a week ago
Autopilot
Automate and customize your workflow and guest experience by Autopilot.
Written by
Mariam G
Updated over a week ago
Create an Autopilot/Periodic
Automate and customize your workflow and guest experience by Autopilot.
Written by
Mariam G
Updated over a week ago
Date Changes and Extend the Stay Email or Notification
Notify travelers about reservation Date Changes and generate revenue by Extend Stay.
Written by
Mariam G
Updated over a week ago
Reservation Assigned (Detected) Email or Notification
In this article we'll be covering the automation dedicated to sending automatically generated PINs to travelers.
Written by
Mariam G
Updated over a week ago
Communicate with Guests and Increase your Rating (Shout-Outs & Sentiment Tracking)
Communicate with guest by sending Shout-outs and ask them about their stay.
Written by
Mariam G
Updated over a week ago
Reservations & Guests
Batch upload reservations
Upload the reservations via Gboard
Written by
Pikria Kereselidze
Updated over a week ago
Guest Profiles & Functionalities
An overview of Guest Profile on Gboard and its different functionalities.
Written by
Mariam G
Updated over a week ago
Reservations on Gboard
In this article we will be going through the Gboard Reservation system, Reservation drawers, Changelog, and all the coexisting features.
Written by
Charly Garske
Updated over a week ago
Late check-out
In this Article you will learn how to extend check-out time for the Guest.
Written by
Pikria Kereselidze
Updated over a week ago
Book Directly via Goki
Settings which is needed to book your property via Goki
Written by
Mariam G
Updated this week
Reservations from different domains (booking.com)
Guests with booking.com email will receive the PIN email clearly.
Written by
Mariam G
Updated over a week ago
Rooms
Common Areas on Gboard
In this article we're going through all the functions in Common Areas section on the Gboard.
Written by
Mariam G
Updated over a week ago
Rooms Settings
In this article, we will be going through rooms settings and how to manage them.
Written by
Mariam G
Updated over a week ago
PINs on G-board
In this article, we will be going through PIN types and their functionalities on G-board.
Written by
Mariam G
Updated over a week ago
Teams
Invite Team Members
Invite your teammates and let them access your GBoard and Spaces app.
Written by
Mariam G
Updated over a week ago
User Types
There are 3 user types (owner, admin, staff) with different permission levels for your property.
Written by
Mariam G
Updated over a week ago
Groups (Permission Groups)
Create groups (Permission Groups) for your staff members to manage their permissions.
Written by
Mariam G
Updated over a week ago
Permissions
Set what your team member can do or see on Gboard and Spaces app.
Written by
Mariam G
Updated over a week ago
Time Shifts
You can limit your staff access to Gboard and Spaces app during certain hours.
Written by
Mariam G
Updated over a week ago
Communication
Resend PIN email
In this article you will learn how to resend PIN email to the main guest or to the companion or any other email the guest has asked.
Written by
Mariam G
Updated over a week ago
Reservation Drawer - Manage Reservations
In this article you will learn how to manage reservations.
Written by
Mariam G
Updated over a week ago
Notifications
Push notifications to show up on guests' phones and stay in contact with them.
Written by
Mariam G
Updated over a week ago
Shout-Out
Communicate with the guests by sending any kind of notifications to them.
Written by
Mariam G
Updated over a week ago
Chat with the Guests (Gboard)
Speak directly to the guests by sending messages to them.
Written by
Mariam G
Updated over a week ago
Activities
Activities
You can create different activity types: paid, free, limited seats, repeating and more
Written by
Mariam G
Updated this week
City Suggestions
Use city suggestions to inspire travelers in your city and drive more traffic to your property.
Written by
Mariam G
Updated this week
Accounting
Goki Pay: Payment Links & Creation of Payable Links
With the "Goki Pay" feature, you can create a payment link manually from the Gboard.
Written by
Pikria Kereselidze
Updated over a week ago
Accounting Overview
With Goki's accounting feature you can keep on top of your property's financial records.
Written by
Mariam G
Updated over a week ago
Subscriptions and Invoices
Stay on top of your expenses and learn about Goki Subscription and Invoices.
Written by
Mariam G
Updated over a week ago
Set-up Bank Account
We transfer your revenue to this account at the end of each month. In this article you will learn how to set it up.
Written by
Mariam G
Updated over a week ago
Payouts and Transactions
In this article we'll go through the payouts procedures and transactions from the Goki side.
Written by
Mariam G
Updated over a week ago
Settings
Property Groups
See how your other properties in your group is promoted
Written by
Mariam G
Updated over a week ago
Using PMS reservation time for access
Goki provided an option to use your PMS arrival/departure & PINs will be generated based on this time
Written by
Mariam G
Updated over a week ago