How to Disconnect/Delete a Goki Tag

In this article we will be talking about how to delete or disconnect a Goki Tag.

How to Disconnect a SmartLock From a Goki Tag

 

In this situation you've got the Tag you mean to remove from your SmartLock and you want to remove the said Tag from a room. Here are the steps:

  • Open your Spaces app.
  • Open the slide bar menu.
  • Select "Goki Tags".
  • Choose the Tag you want to remove from a room/lock.
  • You see a list of SmartLocks connected to this Tag, select the one you mean to remove the Goki Tag from and tap on "Delete".
     

Note:

An unlimited amount of SmartLocks can be connected to a Goki Tag, therefore make sure you keep it organized to avoid confusion. Renaming your Tags is a good start!

How to Disconnect a Goki Tag from a SmartLock

 

In this situation you've got your SmartLock and want to remove a certain Goki Tag from it, in case you've forgotten it's name or you've mixed up the names. Here are the steps:

  • Open the Spaces app.
  • Select the room/SmartLock you mean to disconnect the Goki Tag from.
  • Tap on the three dots button on the top-right corner of your screen.
  • Select "Tags".
  • The Tags that are connected to this SmartLock will now be checked, and the subtitle will also read "Connected to" followed by the name of your room.
  • Select the Tag you mean to disconnect and tap on "Disconnect".

How to Delete a Goki Tag From Your Property

 

Deleting a Goki Tag means deleting all the information and PINs of the corresponding Tag from your data, we recommend doing so only if there's a problem with the Tag.

  • Go to your Spaces app.
  • Open the slide bar menu.
  • Select "Goki Tags".
  • Select the Tag you want to delete from your property.
  • Disconnect all the doors from your Tag.
  • Select the three dots button on the top-right corner of your screen and select "Delete".

Note:

You can only delete your Goki Tag from your property if it's disconnected from all the existing SmartLocks from your property.

 

Congratulations! You now know how to disconnect/delete your Goki Tags from your SmartLocks or vice versa!