In this article, you will learn how to identify reservation status from Guest Profiles.
While searching reservation by e-mail or confirmation number there are 6 color icons you can find on the Guest card to indicate how far along in the Guest check-in process;
- No icon.
- Grey clock icon.
- Green tick icon.
- Green icon.
- White icon
- Black & white icon.
No IconNo icon indicates the Guest Reservation is complete.
Grey Clock Icon
Grey clock icon indicates Guest Reservation is confirmed by the guest but not checked-in.
Green Tick Icon
Green tick icon indicates the Guest is already checked-in, reservation is active.
While opening the guest profile you are able to see all reservations which are active and reservation history.
Blue icon indicates the Guest Reservation is active.
White icon indicates the Guest Reservation is complete.
Black and White Icon
Black & white icon indicates Guest Reservation was confirmed by the guest.
Congratulations, you have learned how to read Guest reservation status from the colored icon options.