When you create a property on Goki, it’s essential to set up your rooms and beds. By connecting your PMS and integrating Goki SmartLocks, you can automate room access for a seamless guest experience.

Create a room

Go to Rooms.
Type the room name you want to create in the input.
Press the Create button.

Warning:

If your PMS does not support rooms, you still need to create rooms on Goki.

Create beds

Within the room, you can create beds to map them to your PMS.

In the detail of the rooms you created, press the Create button in the beds section.
Press edit and map your bed.
Save the changes.

Configure a room

Once the room is created you can see multiple options:

Beds: List all the beds in a room to automate access.
Common Area: Grant guests access to specific common area doors.
PINs: Automatically or manually generate PINs to provide room access.
Logs: View open logs collected from SmartLock using the GokiAir or Spaces app, showing lock activity.
Settings: Manage SmartLock settings remotely with GokiAir.

Note:

Some of the above options might not be shown to you if you have not installed a Goki lock.

Connect rooms and beds to your PMS

Your PMS and Goki operate as two separate systems. A room or bed in Goki remains unlinked to your PMS, even if they share identical names.

However, certain PMS integrations offer the ability to automatically create and map your rooms.

Here are three options to connect rooms/beds from Goki to your PMS:

Option 1 - Import only

This option is useful if you want to replicate room/bed names in Goki based on your PMS without linking them directly (note that some PMSes may not support this feature).

You may choose this option because you want to install the SmartLocks later and as you install the SmartLocks on a room, you need to connect each room to the PMS manually.

Go to Settings > Marketplace > your PMS & click on it
Make sure your PMS is connected to Goki
Find the option Import Rooms & Beds
Choose the Import Only option by clicking on the arrow
Wait a few minutes while the system is creating the rooms/beds

Don't forget to map the rooms/beds to your PMS manually when you desire by following the steps in Option 3 - Manually map.

Option 2 - Import & map

This is good when you want to import the same room/bed structure from your PMS and map them to Goki automatically (some PMSes may not support this feature).

Go to Settings > Marketplace > your PMS & click on it
Make sure your PMS is connected to Goki
Find the option Import Rooms & Beds & click on it
Wait a few minutes while the system is creating the rooms/bed

Note: From MEWS we import and map only Rooms, Beds, and Dorms not any other type of units.

Option 3 - Manually map

In case the automatic mapping is not working for you, you need to manually connect them by following these steps:

Make sure your PMS is connected, on Settings > Marketplace (if it is not, follow this instruction):
Go to Rooms.
Click on a room to see its details.
You should now see an option to map the room to your PMS (If your PMS supports the room mapping).
Click on each of the beds you have created in the room, and make sure they are mapped to the PMS as well (if your PMS supports the bed mapping).

Warning:

If your PMS has only beds (i.e. Cloudbeds), you need to create rooms in Goki without mapping to the PMS, as the lock has to be assigned to the room and inside of it, the beds to be mapped to your PMS to receive the reservations. Then create beds in each room and map Goki beds to your PMS beds.