The late check-out feature lets you extend guests' check-out hours from the current check-out time till midnight.
Pre-condition
Reservation status should be checked in.
Steps to extend Check-out time
Open the Goki dashboard.
Find a reservation you want to use a late check-out feature on.
Click on Reservation detail, Profile drawer, or Reservation drawer
Find three-dot from the settings (at the right upper part) and press "Late Check-out"
You will open a modal including a slider, where you can set the wanted check-out time.
After choosing the time, you should press the button "Extend" and the reservation check-out time will be extended. There is not limit on the times that you can extend a reservation.
Notes:
You can extend the reservation time after the property's check-out time too.
With the help of a GokiAir, a 4-digit PIN will be generated but without a GokiAir, a random PIN.
You can extend the Check-out time till midnight.
When the time is over that PIN won’t work anymore.
If you extend the check-out time again before its time gets over, you will get a new PIN (the old PIN will open the lock too till its end time).
If the guest has a 4-digit reservation PIN and check-out extends before property check-out time, no new PIN will be generated, and the guest can use the previous PIN.
Late check-out time can start from the check-out time which is set in the "Basic Information", Danger Zone section.
