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Batch upload reservations

Upload the reservations via Gboard

Updated over 11 months ago

If your property has no PMS integration, staff can manually upload reservations. Goki allows your team to download a template, which they can fill out and then upload back to Goki.

How does it work

  • Goki dashboard > Reservations

  • Click on the "Upload your reservations" button on the top right

  • Download the CSV template first

  • Fill base on the template format

  • Upload it again

Notes:

  • If the reservation already exists, it will be updated.

  • Goki stores the valid data and displays an error for invalid entries, such as incorrect PMS numbers.

  • The following columns are mandatory: booker. Lastname, fromDate or from, to or toDate, PMS number, and pmsMeta.id.

  • The file must contain no more than 100 reservations and be less than 100 KB in size.

  • When uploading a file with both correct and incorrect rows, an error message should be displayed, such as "N rows or all data imported except below item"

​Frequent errors:

The following errors happen in the below cases:

  • invalidFileSize if the file size is more than 100KB

  • invalidFileType if the file type is not CSV

  • invalidCsvContent if the CSV file content is malformed and cannot be parsed

  • invalidCsvConvention if the CSV file doesn't match the template

  • invalidRecordCount if the records inside CSV file is more than 100 records

Required formats:

​The information must be filled in the below format:

  • The fromDate and toDate fields should be like 2022-02-18.

  • The from and to fields should be like 2022-02-18T12:30:00+11:00.

  • The state field can only be one of the enquired, requested, optional, confirmed, started, processed, and canceled.

  • If set pmsMeta.parentSpaceId and map a Goki space to the same value, the mappings will work properly.

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