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All CollectionsI manage/work at a property that uses GokiGoki Dashboard (Desktop)Reservations
Batch upload reservations
Batch upload reservations

Upload the reservations via Gboard

Updated over a month ago

If your property has no PMS integration, staff can manually upload reservations. Goki allows your team to download a template, which they can fill out and then upload back to Goki.

How does it work

  • Goki dashboard > Reservations

  • Click on the "Upload your reservations" button on the top right

  • Download the CSV template first

  • Fill base on the template format

  • Upload it again

Notes:

  • If the reservation already exists, it will be updated.

  • Goki stores the valid data and displays an error for invalid entries, such as incorrect PMS numbers.

  • The following columns are mandatory: booker. Lastname, fromDate or from, to or toDate, PMS number, and pmsMeta.id.

  • The file must contain no more than 100 reservations and be less than 100 KB in size.

  • When uploading a file with both correct and incorrect rows, an error message should be displayed, such as "N rows or all data imported except below item"

​Frequent errors:

The following errors happen in the below cases:

  • invalidFileSize if the file size is more than 100KB

  • invalidFileType if the file type is not CSV

  • invalidCsvContent if the CSV file content is malformed and cannot be parsed

  • invalidCsvConvention if the CSV file doesn't match the template

  • invalidRecordCount if the records inside CSV file is more than 100 records

Required formats:

​The information must be filled in the below format:

  • The fromDate and toDate fields should be like 2022-02-18.

  • The from and to fields should be like 2022-02-18T12:30:00+11:00.

  • The state field can only be one of the enquired, requested, optional, confirmed, started, processed, and canceled.

  • If set pmsMeta.parentSpaceId and map a Goki space to the same value, the mappings will work properly.

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