Skip to main content
Reports - Download Guest's Data & Reservations

Learn how to generate reports for Guest's Data and reservations.

Updated over 6 months ago

In Goki Dashboard, there's a feature that allows you to download 2 types of reports:

1. Guest Check-in Data - You can obtain the guest's check-in information, including details about their companions. The Excel file contains the information collected from the Check-in Form that guests complete on the Arrival App.

Note: Check-in Data is the information that is collected during check-in through the Arrival App.


2. Download Reservations - All reservations between date ranges.

The Excel includes the following information:

1. Confirmation Number

2. Reservation Status

3. Date
4. Origin of the reservation
5. Guest's Name/Last Name and Email

6. Owing and Currency

7. Source

8. Amount of Guests (Adults, Child)

9. PMS ID
10. Room Type

Note: Maximum 10,000 rows per export.


Steps to download the Reports:

  • On the Goki Dashboard click the button "Settings"

  • Go to "Reports"

  • Indicate the Date Range

  • Click the "Download CSV" button

Did this answer your question?