Our SmartLock Pros always leave the factory in an ‘unlocked’ state until they are set up. This is so we can ensure no one gets locked out during installation and before connecting via Spaces.
Install the SmartLock Pro per the guide, pay attention to the arrow, and ensure it’s lined up correctly.
Insert the battery to power the lock and connect the front and back panel.
Enter factory PIN 123456 to reset the mechanism - the motor will make a noise.
Wait 5-10 seconds, and the mechanism will be reset and ready.
Note
Before resetting - the handle is turned, and the shaft will also turn (unlocked). The shaft can’t be moved freely.
After resetting - the handle is turned, and the shaft won’t turn (locked). The shaft can be moved freely.