Goki

Find support on technical specs, installation, and setup.

I'm installing/replacing/updating Goki devices

Goki Air

With GokiAir you will be able to remotely manage your hardware via Goki Dashboard and Spaces App without Bluetooth and location permissions.

GokiAir Overview

Getting Started

In this article, we're going through the setup process of  GokiAir.

GokiAir Set-Up

Installation guide

GokiAir Troubleshooting FAQ

Troubleshooting

In this article we'll be covering Goki Tags, how to use them, use cases, and more!

Goki Tags

Goki Tag

In this article, we'll be going through the requirements to connect a SmartLock Pro (SLP) to a Wi-Fi enabled network.

SmartLock PRO - Network Requirements

SmartLock Pro

Overview of what is in the box & why we designed it that way  - with some useful tips!

SmartLock Pro - Unboxing

In this article we will explain what is offline mode and why it is good to have

SmartLock Pro: Offline Mode

SmartLock Pro - Unlocked Mode

Find out how to remove the battery and recharge the modules.

SmartLock Pro - Battery

Privacy Lock Feature is only available on SmartLock Pros.

SmartLock Pro - Privacy Lock

In this article we will be going through the SmartLock Pro features in Goki Spaces App: SmartLock Audit, Passage Mode, Adjust Time, etc.

SmartLock Pro - Features

In this article, you will learn the important steps of how to install, set-up and use the Goki SmartLock Pro.

Installation Guide - SmartLock Pro

Check out this technical manual that includes instructions for installation, operation, maintenance and support of the Goki SmartLock Pro.

Technical Manual - SmartLock Pro

Installation Guide

In this article, we'll be going through Connecting a SmartLock Pro to the room, on its prerequisites and requirements

Connecting SmartLock Pro to the room

Connecting Hardware to Goki

In  this article, you will learn how to change Wifi Module for SmartLock Pro

SmartLock Pro - I am changing Wifi Module

Smart Lock Pro - Replacing The Clutch

SLP - Troubleshooting FAQ

SmartLock (previous generation)

Overview of what is in the box & why we designed it that way - with some useful tips!

Unboxing a SmartLock

Check out this technical manual that includes instructions for installation, operation, maintenance and support of the Goki SmartLock.

Technical Manual - SmartLock

In this article, you will learn the important steps on how to install, set-up and use the Goki SmartLock.

SmartLock Installation

In this article, we will go through what you need to do to remove the SmartLock.

Remove (Disconnect) a SmartLock

Find out how to remove the disc as well as the battery from the SmartLock.

How to remove the disc and battery from the SmartLock

Find out how to perform a hard reset on your Goki SmartLock.

How to hard reset the SmartLock

Only use the metal key to open the door as a back up in an emergency situation.

How to use the metal key

Reset Button not beeping

Here's how you modify the locks to keep the motor connected.

SmartLock Modification

The Disc is not lightening up

The Locks screen goes green but doesn't open

When the handle of the lock is broken

SmartDisc

In this article, we will explain how to install the Goki SmartDisc.

Goki SmartDisc - Installation Guide

Connect a Goki SmartDisc to your Goki Room.

Connecting SmartDisc to the Room

SmartAccess

In this article, you will find the instructions on how to install the SmartAccess.

Technical Manual - SmartAccess Panel

In this article, you will learn how to connect the SmartAccess Panel to a space.

Connecting the SmartAccess Panel

Reset an access panel with button inside in case if you can't connect it to the door and asks for the reset.