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SmartLock Pro - Privacy Lock

Privacy Lock Feature is only available on SmartLock Pros.

Updated over 11 months ago

While the Privacy Lock is ON, guests can block other guests' SmartKeys and PINs so as not to be disturbed.


Supported Features:

  • It allows guests to lock their Room from the inside while still allowing staff to access the room with Admin PIN or Metal Key only, for maintenance or emergencies, but not with Goki Tags or Spaces App.

  • When other guests try to open the door with the PIN or SmartKey while the "Privacy Lock" is enabled, it fails to open, and the screen goes red. It is shown in the Lock Logs Section.
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Note

  • "Privacy Lock" is one-time, and it is disabled once the room is unlocked from the inside or if the room is opened with the Admin PIN/Metal Key by the staff.


How to Enable Privacy Lock Feature:


The Privacy Lock feature is accessible through the Spaces App within the options section of the SmartLock Pro devices:

  1. Open the Spaces App and select the required "Room."

  2. Click on the '3 dots located in the top right-hand corner

  3. The "Option" menu will open up different features available for your SmartLock Pro devices.

  4. Find "Privacy Lock" and "Sync"

  5. After Syncing, you can enable it.

  6. On the back panel of the SmartLock Pro Devices, you can find the switch, and by pushing down when you hear the beep sound it is activated.
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