1. Introduction
Altitude offers hoteliers a wide range of smart, cloud-based solutions— from their all-in-one Self-Service Kiosks to our Guest App, In-Room App, and powerful operational features.
With Altitude, you can manage hotel operations, check-in, automate tasks, and unify systems while enhancing the guest experience.
Altitude will collect most of the information from your PMS, such as reservations and guests' details, while the pin codes will be pulled from Goki.
You can check more information about Altitude integration - here.
2. How to connect Altitude With Goki
Go to Settings > Marketplace
Click on the Connect button on the Altitude card
Generate the Access Token
Copy the Access Token
Open Altitude Account > Access "Setup" > "Keys" > "Key provider"
Put "Goki" in the "Key provider" field
Paste Access Token in the "Property Access Token" field
You can contact Altitude support, and they will help you with onboarding.
Notes:
Your PMS should also be integrated with Altitude to connect with Altitude.
All data is sent from your PMS to Altitude.
Goki gets updates from PMS as well.
Via altitude self-check-in, guests can update their name, email, address and phone number, which will be sent to PMS, and PMs will send it to Goki;
Make sure you have "when the reservation is checked in> generate access" or "Generate access x hours before the reservation start date" automation so that the PIN can be generated and sent to Altitude.