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Remove (Disconnect) a SmartLock

In this article, we will go through what you need to do to remove the SmartLock.

Updated over 2 years ago

If you want to remove a SmartLock from your property or want to reconnect the SmartLock, first you need to Disconnect it from the Room.

Disconnect a SmartLock

  • Open the Spaces App.

  • Navigate to the Room, from where you want to disconnect the SmartLock.

  • Press the 3-dot menu.

  • Find the "Disconnect" button.

  • Be close to the door, with Bluetooth and Wi-Fi on.

  • Congratulations! The SmartLock will be removed from the room shortly.
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Warning

After removing a SmartLockall kinds of PINs will be deleted.


Protip

  • If you want to reconnect it again, you can refer to this article: Connect a SmartLock to Your Room

  • If you want to connect the current SmartLock to another room, you are able to disconnect from the previous room in the middle of the process when connecting the SmartLock.


Note

If you are experiencing problems with the Smart SmartLock you can reset it. This will however delete all PINs/SmartKeys


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