Goki Gateways let you manage your Goki SmartAccess devices remotely from anywhere while they are connected to the internet. With the help of Gateways, you can manage your devices remotely without being in close range of the lock.


Notes:

  1. You can Set Up Gateway from Spaces App with Bluetooth and Location enabled while connecting.

  2. Gateway devices use Wi-Fi to connect to the Internet, communicate with the Goki server, and use Bluetooth to communicate with the lock.

  3. Generally, you need one per corridor or one per smoke alarm.

  4. Goki Gateways do not have a limitation on lock count.


Limitation

  • Usually, the Gateway working distance is 10 meters, which depends on your walls and floors setup.

  • Without a gateway, some features are only supported by Spaces App (some of those include: updating Admin Pin, creating/removing 4 Digit PINs, lock settings, adjusting the time, etc.)


Supported Features

While using Gateway for managing Locks, you will be asked to enable Bluetooth, but you can simply cancel the request, and you will be able to take any actions using Gateway.

  1. Change the Admin PIN, which is a unique 4 digit PIN for each lock created manually while setting up the lock, so you’ll be able to update it using Gateway.

  2. Adjust the time for Lock if there was some delay and time is not correct for Lock. Time should always be correct for Lock to function properly.

  3. Manage Pins (More about PIN types)

    1. Add/Remove 4 digit (labeled) PIN via Gateway.

    2. Remove One-time PIN via Gateway.

    3. Enable/ Disable Random PIN via Gateway.

    4. Enable/Disable reservation PIN via Gateway.

  4. Manage Tags - Add/remove tags using Gateway. This action works after the Tags are added already in the system by putting them on the lock itself during connecting process.

  5. Open Locks Using Gateway

    • As a staff with “Rooms and common area doors” permission, you are able to open doors remotely. So you don't have to go downstairs to open the baggage room.

      • To unlock the door, tap on an unlock button in the Space app/ Room details and confirm the remote unlock.

      • It’s no need to try Bluetooth.

      • Make Sure option for "Remote Unlock" through the gateway Is enabled from Locks Menu

  6. Shorter PIN for room and Same Room PIN on Common Area

    • Goki is supposed to use logic to generate memorable 4 digit PINs after guests are checked-in. Learn more


Note

If no gateways were available for a common area, the previous default common area PIN would be used


Gateway shows these status depends on the time of use:

  • Online: The last connection to the Gateway was during 1 hour

  • Recently Online: The last connection to the Gateway was less than 24 hours

  • Idle: The last connection to the Gateway was more than 1 day and less than 12 days

  • Offline: The last connection to the Gateway was more than 14 days

  • No lock: Currently, there is no lock connected


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