Now you can use your Infoden (RMS) property management system with Goki to automate some of your processes.
Notes:
This feature is only available to the trial and approved accounts.
Only the guests whose emails are white-listed will get the Goki emails on the trial account.
Supported features
Room mapping
Automatic Key generation
Send Reservation PIN to PMS
Connect Infoden (RMS) to Goki
Go to Settings > Marketplace
Click on the Enable button on the Infoden (RMS) card.
Contact Infoden (RMS) and Share the Access Token with them for connecting Goki to PMS.
1. Room mapping
For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Infoden (RMS) rooms/beds. You should do it manually.
You can learn how to map rooms & beds here.
2. Automatic Key generation
Whenever Infoden (RMS) sends up a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.
Make sure Infoden (RMS) and Goki are connected.
Make sure your rooms & beds are mapped between Goki and PMS.
Now for every reservation created or updated in PMS, you will get a reservation on Goki.
Notes:
You won't get reservations on the Goki dashboard without email or last name.
You won't get reservations on the Goki dashboard until it has a Confirmed status in PMS.
A confirmation code for reservations to be received is mandatory.
When you check the travellers in PMS, you will see a PIN for the reservation on Dashboard.
Notes:
It's mandatory to have a SmartLock installed on the room for getting PIN; otherwise, you see a green tick showing the user is checked in.
If there is no Room assigned to the reservation or is not mapped, Goki won't generate PINs, and the room section will be blank.
Infoden (RMS) Integration Limitations
Infoden (RMS) updates Goki on these events: creating a new reservation, changes on from/to dates, owing, status, booker information, and room.
3. Send Reservation PIN to Infoden (RMS)
Once the reservation is checked in and Goki generates a PIN, it will be sent to the booker's reservation profile in Infoden (RMS).
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