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All CollectionsI manage/work at a property that uses GokiGoki Spaces (App)Troubleshooting
Spaces App stops at 30% when connecting a new Goki Device
Spaces App stops at 30% when connecting a new Goki Device
Updated over 5 months ago

Note

  • Make sure you are using the latest version of the Spaces App and if not, please update it.

SmartLock

  • Remove the disc

  • Reset the disc

  • Insert the disc again

  • Make sure it is placed/connected correctly

  • Reset the SmartLock (press and hold down the button on the back of the SmartLock)

  • Close Spaces App

  • Turn off Bluetooth

  • Turn Bluetooth back on, open Spaces App, and try again

SmartLock Pro

  • Reset the SmartLock (press and hold down the rest button and wait for the second beep)

  • Close Spaces App

  • Turn off Bluetooth

  • Turn Bluetooth back on, open the Spaces App, and try again

SmartAccess

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