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Troubleshooting
Troubleshooting
Find possible causes and easy solutions to your problems.
12 articles in this collection
Written by
Mariam G
and
Pikria Kereselidze
PIN does not work
Written by
Mariam G
Updated over a week ago
Reservation Claimed by another Guest
Written by
Mariam G
Updated over a week ago
Users don't get SMS
Written by
Mariam G
Updated over a week ago
Hardware
When the handle of the lock is broken
Written by
Pikria Kereselidze
Updated over a week ago
A high pitch alarm sound occurs after entering the PIN
Written by
Pikria Kereselidze
Updated over a week ago
The Locks screen goes green but doesn't open
Written by
Pikria Kereselidze
Updated over a week ago
The Disc is not lightening up
Written by
Pikria Kereselidze
Updated over a week ago
Reset Button not beeping
Written by
Pikria Kereselidze
Updated over a week ago
Spaces App
"This lock belongs to another property" message during installing the lock
Written by
Mariam G
Updated over a week ago
Error code 31
Written by
Mariam G
Updated over a week ago
GokiAir
GokiAir Troubleshooting
Written by
Mariam G
Updated over a week ago
GokiAir finds no or only a few Devices
Written by
Pikria Kereselidze
Updated over a week ago