Troubleshooting

Find possible causes and easy solutions to your problems.

5 articles in this collection
Written by Mahdiye Hosseiny and Pikria Kereselidze

The PIN does not work

Written by Mahdiye Hosseiny
Updated over a week ago

Users don't get SMS

Written by Mahdiye Hosseiny
Updated over a week ago

Hardware

The Locks screen goes green but doesn't open

Written by Pikria Kereselidze
Updated over a week ago

Spaces App

"This lock belongs to another property" message during installing the lock

Written by Mahdiye Hosseiny
Updated over a week ago

error code 31

Written by Mahdiye Hosseiny
Updated over a week ago