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Troubleshooting

Troubleshooting

Find possible causes and easy solutions to your problems.

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12 articles in this collection
Written by Pikria

PIN does not work

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Written by Pikria
Updated this week

Reservation Claimed by another Guest

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Written by Pikria
Updated over a week ago

Users don't get SMS

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Written by Pikria
Updated over a week ago
Hardware

When the handle of the lock is broken

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Written by Pikria
Updated over a week ago

A high pitch alarm sound occurs after entering the PIN

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Written by Pikria
Updated over a week ago

The Locks screen goes green but doesn't open

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Written by Pikria
Updated over a week ago

The Disc is not lightening up

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Written by Pikria
Updated over a week ago

Reset Button not beeping

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Written by Pikria
Updated over a week ago
Spaces App

"This lock belongs to another property" message during installing the lock

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Written by Pikria
Updated over a week ago

Error code 31

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Written by Pikria
Updated over a week ago
GokiAir

GokiAir Troubleshooting

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Written by Pikria
Updated over a week ago

GokiAir finds no or only a few Devices

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Written by Pikria
Updated over a week ago