Goki is designed to automate your processes and repetitive tasks, simplifying your workflow. While automation can be complex, taking the time to set it up properly and configure it to meet your specific needs is totally worth it.
As with any new tool or system, you might need to adjust your processes to maximize productivity and efficiency.
Step 1. Your Presence on the Goki App
Make sure you have completed your property's profile. We only approve high-quality properties and it will affect your guests' experience and ratings.
Go to Settings > Basic Information
Enter your information
Some fields have a question mark next to them, you can hover to learn more about them.
Upload at least 3-4 high-quality images. This can improve your presence on the Goki app.
Note:
You can only upload .jpg or .png files. Each image size should be up to 1 Mb.
Step 2. Customize Your Experience (Optional)
You can customize your Goki dashboard experience and, to some extent, enhance the guest experience on the Goki app.
Go to Settings > Customization
Each item is explained on the page.
GDPR Compliance: privacy is important in Goki and for guests to have an option to remove their data. If you have GDPR exemptions you can use this feature to delay this for 30 days.
Experimental features: if you are eager to use the latest features in Goki, you can turn this option on. And start using beta features before they are officially live.
Warning:
Your features and functionalities are limited if you are a new client and see the "Not Approved" or "Trial" tag on your dashboard. To go live, please complete the steps explained in this other article.
You can find more information about the different types of accounts here.