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Going Live - Checklist

Complete these steps before we can approve your account.

Updated over a year ago

When you have done enough testing, installed the hardware and are ready to go live, you need to contact the support team to verify your account and to check your configuration to make sure you are using Goki at its full potential.

You can contact Goki support via live chat on the Goki Dashboard or email us at support@goki.travel.


Note

Once you are "Live", your account will be visible to anyone using the Goki App, and we will promote your property to other Goki users.


Checklist & Requirements to go live

You must complete the following steps before contacting Goki support to approve your account

  1. Your property profile and basic information are fully set up, including high-quality photos.

  2. Your Autopilot is configured how you need it (if not, no emails will go out, and room access won't be granted automatically).

  3. If you are using an external PMS, make sure it's connected properly via Goki Marketplace.

  4. You have read/ watched, and understood all necessary Goki Academy videos and articles.

  5. Add a valid credit card, so the invoices will be paid automatically using your default payment card.


Note:

To add a card, open Gboard > Overview > Your Cards section > Click on the Settings button and add your card.


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