Mews property management system has one of the best integrations with Goki compared to many other PMS.
Supported Features
Room mapping
Automatic Key generation
Goki Check-in
PMS Reservation time
Pass Issuing City to MEWS
Connect Mews to Goki
Go to Settings > Marketplace > All apps
Click on the Connect button on the Mews card.
If you are using a Mews demo account, select "Demo", if you are using a Mews live account, you can select "Live" Environment.
Enter the Access Token, which you can get from the Mews dashboard:
Click on the Mews menu on the top left
Go to Marketplace > My subscriptions
Find Goki integration and click on the Edit button
Make sure the integration is Enabled to have an active integration
Click on the Key icon on the top right
Now you can copy your Access token
Press the Connect button.
Options
On Mews settings, you have the below options to customize your experience:
Forward check-in details: once it is on, Goki will push the traveler's information to Mews (if you are using Goki Arrival app).
Import Rooms & Beds: explained in the room mapping post.
Mews Paymasters: ignore owing on these accounts on check-in.
1. Room mapping
For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Mews rooms/beds. You have the option to do it manually or automatically, based on your installation process.
Automatically import rooms/beds from MEWS
Gboard > Settings > Marketplace > Mews > Import and connect
Manually create and map the rooms
Note:
From MEWS, we import and map only Rooms, Beds, and Dorms, not any other type of accommodations ( Apartments, villas, or ....)
If a space already exists in the system, the import function will not operate correctly. To ensure successful operation, no spaces should be created beforehand.
You can learn how to map rooms & beds here.
2. Automatic Key generation
Mews sends reservations to Goki. Whenever Mews sends a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.
Make sure Mews and Goki are connected.
Make sure your rooms & beds are mapped between Goki and Mews.
Now for every reservation created or updated in Mews, you will get a reservation on Goki
When you check the travelers in Mews, on Gboard you will see a PIN for the reservation (if you have a SmartLock installed on the room otherwise you just see a green tick showing the user is checked in)
3. Goki Check-in
You can also use Goki Check-in to automate the check-in process and SmartKey/PIN generation (You can learn about it here).
Mews Integration Limitations
Owing Limitation: Goki Arrival app will stop travellers if they have any owing by default. You can change this behaviour by using the Paymasters option as explained above or disabling the "PMS Owing Checking" option from Settings > Marketplace > Goki Check-in (this option will work if the room is ready)
Room Status Limitation:
Goki Check-in will stop travellers if the room assigned to this reservation is not marked inspected.
You can change this behavior by disabling the "PMS Room Status Checking" toggle from Settings > Marketplace > Goki Check-in (this option can still fail if Mews cannot check the traveler in due to any other limitations)
Mews only sends updates to Goki on these events: creating a new reservation, changes on from/to dates, status, and room.
4. PMS Reservation time
You can also use your PMS arrival/departure time automation. (You can learn about it here).
5. Pass Issuing City to MEWS
When the guest fills in Arrival, the Documents issuing city, it's pushed into the MEWS profile.
Issuing City can be asked for ID Card, Passport & Drivers License in your arrival form.
Note
You can find how to customize the Arrival form - here.
The payment's currency must be matched with MEWS currency to be forwarded.
This feature is only available to the trial and approved accounts.