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Preno + Goki
Preno + Goki

Automate key generation, check-in, and more with Preno + Goki integration.

Updated over 2 years ago

Now you can use your Preno property management system with Goki to automate some of your processes.

Notes:

  • This feature is only available to the trial and approved accounts.

  • Only white-listed emails will get the Goki emails on the trial account.

Supported features

  1. Room mapping

  2. Automatic Key generation

  3. Goki Check-in

Connect Preno to Goki

  • Go to Settings > Marketplace

  • Click on the Enable button on the Preno card.

  • Copy the Access Token from Goki to Preno

  • Open Preno dashboard and go to Settings > Integrations

  • Find "Connect with Goki" and click "Enable"

  • Paste the Access Token there and click "Save"

1. Room mapping

For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Preno rooms/beds. You should do it manually.

You can learn how to map rooms & beds here.

2. Automatic Key generation

Whenever Preno sends up a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.

  • Make sure Preno and Goki are connected.

  • Make sure your rooms & beds are mapped between Goki and Preno.

  • Now for every reservation created or updated in Preno, you will get a reservation on Goki

Notes:

  • You will get reservations on the Goki dashboard without email or name or the room assigned.

  • A confirmation code for reservations to be received is mandatory.

  • When you check the travelers in Preno, on Gboard you will see a PIN for the reservation

Notes:

  • It's mandatory to have a SmartLock installed on the room for getting PIN otherwise you just see a green tick showing the user is checked in.

  • If there is no Room assigned to the reservation or is not mapped Goki doesn't generate PINs and the room section will be blank.

Preno Integration Limitations

Preno sends updates to Goki on these events: creating a new reservation, changes on from/to dates, owing, status, booker information, and room.

3. Goki Check-in

You can also use Goki Check-in to automate the check-in process and SmartKey/PIN generation (You can learn about it here).

Preno Integration Limitations

Owing Limitation:

Goki Arrival app will stop travelers if they have any owing by default. You can change this by disabling the "PMS Owing Checking" option from Settings > Marketplace > Goki Check-in (this option will work if the room is ready)

Preno doesn't stop travelers from check-in in while having owing so if you disable PMS owing check-in button guests will be able to check-in without limitation with owing.

Room Status Limitation:

Goki Check-in will stop travelers if the room assigned to this reservation is not marked cleaned.

You can change this behavior by disabling the "PMS Room Status Checking" toggle from Settings > Marketplace > Goki Check-in (this option can still fail if Preno cannot check the traveler in due to any other limitations)

Trial Account limitations:

  • Only the guests whose emails are added in white-listed will get the Goki emails.

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