Now you can use your Booking Factory's cloud-based property management system with Goki to automate some of your processes.
Notes:
This feature is only available to the trial and approved accounts.
Only white-listed emails will get the Goki emails on the trial account.
Supported features
Room mapping
Automatic Key generation
Goki Check-in
Connect Booking Factory to Goki
Go to Settings > Marketplace
Click on the Enable button on the Booking Factory's card.
Copy the Access Token from Goki
Contact to the PMS and send that access token for enabling integration
1. Room mapping
For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Booking Factory's rooms/beds. You should do it manually.
You can learn how to map rooms & beds here.
2. Automatic Key generation
Whenever PMS sends up a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.
Make sure PMS and Goki are connected.
Make sure your rooms & beds are mapped between Goki and PMS.
Now for every reservation created or updated in PMS, you will get a reservation on Goki
Notes:
You will get reservations on the Goki dashboard without email or name or the room assigned.
A confirmation code for reservations to be received is mandatory.
It's mandatory to have a SmartLock installed on the room for getting PIN otherwise you just see a green tick showing the user is checked in.
If there is no Room assigned to the reservation or is not mapped Goki doesn't generate PINs and the room section will be blank.
Booking Factory Integration Limitations
Booking Factory sends updates to Goki on these events: creating a new reservation, changes on from/to dates, owing, status, booker information, and room.
3. Goki Check-in
You can also use Goki Check-in to automate the check-in process and SmartKey/PIN generation (You can learn about it here).
Booking Factory Integration Limitations
Owing Limitation:
Goki Arrival app will stop travelers if they have any owing by default. You can change this by disabling the "PMS Owing Checking" option from Settings > Marketplace > Goki Check-in (this option will work if the room is ready)
But Booking Factory stops travelers from check-in in while having owing so even if you disable PMS owing check-in button guests won't be able to check-in.
Room Status Limitation:
Goki Check-in will stop travelers if the room assigned to this reservation is not marked cleaned.
You can change this behavior by disabling the "PMS Room Status Checking" toggle from Settings > Marketplace > Goki Check-in but Booking Factory doesn't let travelers check-in if the room isn't marked as clean.
Trial Account limitations:
Only the guests whose emails are added in white-listed will get the Goki emails.