Now you can use your Acomos property management system with Goki to automate some of your processes.
Notes:
This feature is only available to the trial and approved accounts.
Only white-listed emails will get the Goki emails on the trial account.
Supported features
Room mapping
Automatic Key generation
Goki Check-in
Connect Acomos to Goki
Go to Settings > Marketplace
Click on the Enable button on the Acomos card.
Copy the Access Token and send it to the Acomos team.
Acomos will Connect your Goki account to your Acomos account.
How to search for the Access Token from Goki:
1. Room mapping
Rooms should be mapped manually from Goki
Create room in Acomos.
Create rooms in Goki - check the steps on how to do it here.
Click on a room to see its details.
You should now see an option to map the room to your PMS
For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Acomos's rooms. You should do it manually.
You can learn how to map rooms & beds here.
Warning
In Acomos, beds can not be created and mapped, only rooms.
2. Automatic Key generation
Whenever PMS sends up a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.
Make sure PMS and Goki are connected.
Make sure your rooms are mapped between Goki and PMS.
Now for every reservation created or updated in PMS, you will get a reservation on Goki.
Notes
It's mandatory to have a SmartLock installed in the room for getting a PIN; otherwise, you see a green tick showing the user is checked in.
If no room is assigned to the reservation or is not mapped, Goki doesn't generate PINs, and the room section will be blank.
Acomos Sends/updates to Goki.
Guest name/surname, reservation dates, Email address, Room, Reservation status, Number of adults, Confirmation number, and Phone number
Warning
In Acomos, to create a reservation, mandatory fields are Email address and Phone number.
Only the main guests' details are sent to Goki in group reservations.
3. Goki Check-in
You can also use Goki Check-in to automate the check-in process and SmartKey/PIN generation (You can learn about it here).
Owing Limitation:
The Goki Arrival app will stop travellers if they have any owing by default. You can change this behaviour by using the Paymasters option as explained above or disabling the "PMS Owing Checking" option from Settings > Marketplace > Goki Check-in (this option will work if the room is ready)
Room Status Limitation:
Goki Check-in will stop travellers if the room assigned to this reservation is not marked inspected.
You can change this behaviour by disabling the "PMS Room Status Checking" toggle from Settings > Marketplace > Goki Check-in (this option can still fail if Mews cannot check the traveller in due to any other limitations)
Note
Acomos does not send check-in/check-out times; you need to set it from Goki.
(Basic information >Danger Zone > Set check-in/check-out time)
You can find more details - here.
Trial Account limitations:
Only the guests whose emails are added in white-listed will get the Goki emails.