Note:
This feature is only available to the trial and approved accounts.
Supported Features
Room Mapping.
Automate Key Generation.
Goki Check-in.
Connect Clock to Goki
Go to Settings > Marketplace > All apps
Click on the Connect button on the Clock card.
Contact Clock Support to connect the Clock to Goki > You need to request the Clock PMS support team to create the integration with the Goki system.
1. Room mapping
For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to Clock rooms/beds.
You have the option to do it manually:
Manually create and map the rooms.
You can learn how to map rooms & beds here.
2. Automatic Key generation
Clock sends reservations to Goki. Whenever Clock sends a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.
Make sure Clock and Goki are connected.
Make sure your rooms & beds are mapped between Goki and Clock.
Now, for every reservation created or updated in Clock, you will get a reservation on Goki.
When you check the travellers in Clock on Gboard, you will see a PIN for the reservation (if you have a SmartLock installed on the room; otherwise, you just see a green tick showing the user is checked in)
3. Goki Check-in
You can also use Goki Check-in to automate the check-in process and SmartKey/PIN generation (You can learn about it here).
Room Status Limitation:
Goki Check-in will stop travellers if the room assigned to this reservation is not marked ready.
You can change this behaviour by disabling the "PMS Room Status Checking" toggle from Settings > Marketplace > Goki Check-in (this option can still fail if Clock cannot check the traveller in due to any other limitations)
4. Sync to PMS
Staff can Sync Spaces and housekeeping once a day from Gboard > Marketplace > Clock > Customization
Trial Account limitations:
Only the guests whose emails are added in white-listed will get the Goki emails.
Note
You can find how to customize the Arrival form - here.