The complete mobile messaging platform delivers clever functionality, rich interactivity and unprecedented insights.TallBob is designed to ensure the things you say reach and engage the people who matter most.
Note
You can send text messages (SMS) via Tall Bob with your own Phone Number.
Tallnob is available on trial and approved state.
How to connect a TallBob account
Go to Settings > Marketplace
Click on the Enable button on the TallBob card
Re-generate the Tocken and Copy
Paste the copied token in the 'Client Token Field.'
Once the token is pasted, Click on the 'Save" Button.
To receive messages with the PIN number and the Room and bed information, please ensure that both checkboxes are enabled.
2. When both the checkboxes are enabled, but the user wants either the Room or the Bed information, click on the 'Edit Template' Button to open the default GOKI template.
Note
For more details on how to create and save templates, please check the TallBob article here.
How to send SMS
Make sure the related Automation is ON (Settings > Autopilot) In Goki
When access is generated, → Send notification or email “PIN generated”, Learn More
When access is changed → Send SMS, Learn More
So after the travellers are checked in & the access is generated or changed, the travellers will receive an SMS.
You can track SMS from Gboard >> Reservation drawer >> Logs. It has several statuses (sent, delivered & failed).
Notes
The guests who entered their mobile number through the Arrival app process or in the Goki app will get an SMS when the PIN is generated or changed (based on the active Autopilot).
Check on Gboard that their reservation has a room assigned, and a PIN is generated.